As a charity seeking donations from the public, Anam Cara aims to comply with the Guidelines for Charitable Organisations on Fundraising from the Public.

Our pledge is to treat all our donors with respect, honesty, kindness, and openness. We commit to being accountable and transparent so that donors and prospective donors can have full confidence in Anam Cara. We promise we will effectively apply your gifts to us for their intended purposes. We commit to you, our donors and prospective donors, that we will:

• Be clear about Anam Cara’s mission and of the way the organisation intends to use donated resources.
• Be accountable and transparent so that you can have full confidence in Anam Cara.
• Share the identity of those serving on our governing board, and that this board will exercise prudent judgement in its stewardship responsibilities.
• Ensure donation is handled responsibly and to the greatest advantage of bereaved parents and families throughout Ireland.
• Use your donations and gifts for the purposes for which they were given and share appropriate acknowledgement and recognition with you.
• Give ready and timely access to Anam Cara’s most recent financial statements.
• Handle all information about your donation with respect and confidentiality to the extent provided by law.
• Have easily available the agreed procedures for making and responding to complaints.
• Safeguard all donor relationships and that any contact with individuals representing the charity will be dealt with professionally.
• Have the opportunity for any names to be deleted from mailing lists and be assured that Anam Cara will not share our mailing lists with third parties.
• Receive prompt, truthful and forthright answers to questions you might have of Anam Cara.
• That Anam Cara will keep administration and fundraising costs to a minimum and will ensure the best use of public funding by always seeking a minimum of 3 quotes on any purchases over €500.
• Our fundraisers and Fundraising activities will observe the highest professional standards at all times.
• Inform you whether those seeking donations are volunteers, Anam Cara employees or hired third party agents.
• Your right to privacy will be respected and Anam Cara will comply with the laws relating to fundraising and use of personal data.
• Where applicable, and with the PRSI information needed, tax relief on donations will be claimed.
• Anam Cara will seek to maximise the value of public donations by applying for funding and grants from official funding bodies e.g. the Government, the European Union, Philanthropic sources.

Anam Cara welcomes and encourages feedback from the people who access our service and commits to learn from the information it receives and to use the learning to inform continuous improvements in our services. If there is any aspect of our fundraising activities or donor charter you have concerns about, please contact our CEO, Michelle Reynolds, at m.reynolds@anamcara.ie. Please provide as much information as possible and let us know how you would like us to respond, providing relevant contact details. All correspondence will be addressed and responded to within 5 working days.

Thank you so much for your support.